Learning That Makes a Difference, Not Just a Deliverable
Hi, I’m Afroze, a Digital Learning Designer
Storyline 360 Project
This eLearning course, designed for the fast fashion industry, is aimed at tackling essential customer service skills such as active listening, empathy, and issue resolution. Its goal is not only to reduce customer churn but also to enhance satisfaction levels, leading to increased loyalty and positive word-of-mouth referrals.
Intellum Evolve eLearning Course
This eLearning experience, guides travelers through essential safety strategies and cultural awareness when visiting Istanbul. Designed with interactivity in mind, the course incorporates multimedia, scenario-based learning, and practical insights to enhance engagement.
Microlearning with 7taps
This interactive, bite-sized course explores the calming and health-boosting benefits of herbal tea. Designed for adults seeking balance and tranquility, it provides practical insights to enhance well-being in daily life.
PowerPoint: ILT Workbook and Facilitator Guide
