Designing eLearning Experiences That Make Learning Fun
Hi, I’m Afroze, an Instructional Designer and eLearning Developer
Featured Project
This eLearning course, designed for the fast fashion industry, is aimed at tackling essential customer service skills such as active listening, empathy, and issue resolution. Its goal is not only to reduce customer churn but also to enhance satisfaction levels, leading to increased loyalty and positive word-of-mouth referrals.
Microlearning with 7taps
This interactive, bite-sized course explores the calming and health-boosting benefits of herbal tea. Designed for adults seeking balance and tranquility, it provides practical insights to enhance well-being in daily life.
ILT: Participant Workbook and Facilitator Guide
